Skip to main content

Documentation Index

Fetch the complete documentation index at: https://help.homespace.co/llms.txt

Use this file to discover all available pages before exploring further.

Invoicing in Homespace is designed around one idea: the moment a job is done, the money should start moving. Invoices draft automatically from the signed estimate and any parts used on-site. Customers pay from their phone with no login required. Deposits arrive the same business day — not in three days. And if an invoice goes overdue, smart reminders recover 87% of them without a phone call from you.

How to access

Navigate to Dashboard > Invoicing from the sidebar to see all invoices, their status, and any overdue amounts.

How invoices are created

Auto-draft on job completion

When a technician marks a job complete in the Field app, Homespace immediately drafts an invoice. The draft pulls from:
  • The signed estimate the customer approved before work started
  • Any parts added or swapped on-site via barcode scan during the job
  • The customer’s signature from job sign-off, attached as a PDF
You can review the draft before sending, or configure invoices to auto-send the moment the job closes.

Sending an invoice manually

1

Open Dashboard > Invoicing

Find the draft invoice in the invoices list, or open a specific job and click “View invoice.”
2

Review line items

Confirm the parts and labor match what was done. Add any additional charges or adjustments.
3

Send to customer

Click Send invoice. The customer receives an SMS with a link to their mobile-friendly invoice. No app, no login required.

Configuring auto-send on job completion

Go to Settings > Invoicing > Auto-send on complete and toggle the setting on. From that point forward, invoices send the moment a tech marks the job done — no manual step required.
Auto-send works best for standard jobs with fixed scope. For large or complex jobs where line items may need review, leave auto-send off and keep a draft queue.

How customers pay

Customers receive an SMS link to a mobile-first invoice page. No app download, no account creation. The page shows the line items, the attached signed estimate, and three payment options:

Card

Visa, Mastercard, Amex. Tap to pay instantly.

ACH

Bank transfer at 0.8%, capped at $5. Best for large invoices.

Apple Pay / Google Pay

One-tap wallet payment. Same rate as card.

Same-day deposits

Payments collected through Homespace settle to your bank account the same business day — not the standard 3-day Stripe payout cycle. This applies to card, ACH, and wallet payments.

Optional tip prompt

You can enable a tip prompt per trade under Settings > Invoicing > Tips. When enabled, the customer sees a tip suggestion before completing payment. The prompt is off by default.

Buy now, pay later for large tickets

For jobs over a configurable threshold, customers can choose to finance through Affirm. The full invoice amount reaches your account immediately — Affirm collects from the customer over time. Enable this under Settings > Invoicing > Financing.

Smart payment reminders

Homespace automatically sends follow-up reminders for unpaid invoices on a fixed schedule:
Days overdueAction
1 daySMS reminder sent to customer
7 daysSecond SMS reminder
14 daysThird reminder with a direct payment link
30 daysFinal reminder
87% of overdue invoices clear without a phone call when the reminder sequence is active. Enable it under Settings > Invoicing > Auto-reminders.

QuickBooks two-way sync

Homespace syncs with QuickBooks Online automatically. Every customer record, invoice, deposit, processing fee, and refund maps to your existing chart of accounts. There is no manual import or CSV export step.
1

Connect QuickBooks

Go to Settings > Integrations > QuickBooks and click Connect. Sign in with your QuickBooks Online credentials and authorize access.
2

Map your accounts

Homespace auto-suggests account mappings based on your QuickBooks chart. Review and confirm, or adjust any line item to a different account.
3

Sync runs automatically

From this point on, all new invoices, payments, deposits, and fees sync to QuickBooks in real time. Month-end reconciliation takes minutes.

Dispute protection

Every invoice includes an automatic chargeback defense package assembled from:
  • The signed estimate showing agreed scope and price
  • Job photos captured during the work (geo-stamped and timestamped)
  • The customer’s digital signature on the completed invoice
If a customer disputes a charge, Homespace submits this package to the card network automatically — no manual work required from you.
Dispute protection is only as strong as the documentation collected during the job. Make sure your techs capture all required photos and obtain the customer’s signature before marking a job complete.

Processing rates

Payment methodRateCap / notes
Card, in-app2.6% + $0.10
Card, manually keyed3.3% + $0.20
ACH0.8%$5 max per transaction
Apple Pay / Google Pay2.6% + $0.10Same as card
Subscription auto-charge2.4% + $0.1020 bps off recurring
Refunds, disputes, payoutsFreeNo hidden fees
Encourage customers to pay via ACH for invoices over 200.Thesavingsat200. The savings at 500 vs. card are roughly $8 per transaction — and you collect the full invoice amount on the same timeline.