Skip to main content

Documentation Index

Fetch the complete documentation index at: https://help.homespace.co/llms.txt

Use this file to discover all available pages before exploring further.

After you finish the initial onboarding wizard, a few configuration steps will make your Homespace account fully operational. This page walks through each setting in the order most businesses complete them. None of these steps are required to start using Homespace, but completing them before you share your website or send your first invoice avoids gaps that customers might notice.
Your account is on a free 14-day trial when you first sign up — no credit card required. You can complete all of the setup steps below before your trial ends. Upgrade to the Essentials plan at any time from Settings > Billing.

Complete your company details

Your company details control the name, logo, contact information, and trade that appear on your website, estimates, invoices, and customer-facing communications.
1

Open Company settings

In the left sidebar, click Settings, then select Company.
2

Add or update your logo

Click the logo area and upload a PNG or JPEG file up to 2 MB. Your logo appears in the header of your Homespace website, on every estimate and invoice you send, and in customer-facing emails.If you skipped this during onboarding, this is the place to add it.
3

Confirm your business name and trade

Make sure your Business name and Industry are correct. The industry you select determines default terminology throughout the app — for example, “Pool Service” will surface pool-specific service templates in your pricebook.
4

Add your business address

Enter your street address, city, state, and ZIP code. This address appears in the contact section of your website and is used as the default starting point for route optimization in Scheduling.
5

Save your changes

Click Save at the bottom of the page. Changes take effect immediately across your website and outbound documents.

Set your service area

Your service area tells Homespace — and your prospective customers — which locations you accept work from. It also controls which incoming customer requests are highlighted as in-range.
1

Open service area settings

Go to Settings > Company and scroll to the Service area section.
2

Choose your coverage method

You can define your service area in two ways:
  • Radius — set a mile radius around your business address (e.g., 25 miles). Good for businesses that serve a circular zone.
  • ZIP codes — enter specific ZIP codes you serve. Useful when your coverage area is irregular or crosses county lines.
3

Save your service area

Click Save. Your website’s service area section updates automatically, and new customer requests will be tagged as in-range or out-of-range based on what you set.

Set up your business phone number

Homespace includes a dedicated local business phone number with every account. Calls and texts to this number are forwarded to your personal mobile, and outbound customer communications (job confirmations, estimate links, invoices) are sent from this number so your personal number stays private.
1

Go to Phone settings

In the sidebar, click Phone. If you haven’t claimed a number yet, you’ll see a prompt to set one up.
2

Choose a local number

Search by area code to find a number with your local prefix. Select one from the list and click Claim this number.
3

Set your forwarding number

Enter the personal mobile number where you want calls forwarded. You can update this at any time.
Put your Homespace business number on your truck, your website, and any marketing materials. Calls and texts route directly into your Homespace inbox alongside customer requests and estimate replies.

Invite team members

The Essentials plan includes one user by default. You can invite additional team members — admins or technicians — and assign them appropriate roles.
1

Open Team settings

Go to Settings > Team.
2

Send an invitation

Click Invite member, enter the person’s email address, and select their role:
  • Admin — full access to settings, estimates, invoices, scheduling, and reporting.
  • Tech — access to their assigned jobs and schedule; cannot modify settings, estimates, or billing.
3

Team member accepts the invite

The invited person receives an email with a link. When they click it, they’ll be prompted to create a Homespace account (or sign in to an existing one) and will be joined to your organization automatically.
Adding team members beyond the one included in the Essentials plan adds a per-user charge to your subscription. You’ll see a cost preview before confirming any additional seats.

Connect Stripe to accept payments

Homespace processes payments through Stripe. You need to connect a Stripe account before customers can pay invoices online, and before you can use tap-to-pay or ACH transfers.
1

Open Payment settings

Go to Settings > Payments.
2

Connect your Stripe account

Click Connect Stripe. You’ll be redirected to Stripe’s onboarding flow. If you already have a Stripe account, sign in to connect it. If not, create one — it takes about 2 minutes and requires your business and bank account details.
3

Complete Stripe verification

Stripe may ask for identity verification documents depending on your business type. Once submitted, Stripe typically verifies the account within a few minutes to a few hours.
4

Confirm the connection

When you return to Homespace, Settings > Payments will show your connected Stripe account and your payout schedule. By default, payouts are set to same-day deposit.
Customers cannot pay invoices online until your Stripe account is connected and verified. If a customer tries to pay before verification is complete, they’ll see a message asking them to contact you directly.

Plan details

FeatureEssentials — $49/mo
Users1 (additional users available)
WebsiteIncluded
Custom domain1 domain included
Business phone numberIncluded
Customer requests (Capture)Included
EstimatesIncluded
InvoicingIncluded
Recurring servicesIncluded
SchedulingIncluded
Online paymentsIncluded
Customer managementIncluded
PricebookIncluded
Passthrough feesIncluded
You can manage your plan, view invoices, and update billing details at any time in Settings > Billing.