> ## Documentation Index
> Fetch the complete documentation index at: https://help.homespace.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Set up business email on your Homespace domain

> Provision a professional business email inbox on your own domain — manage messages, set replies, and send from the same address customers see on your site.

The **Email** page lets you provision a business email inbox tied to a domain you manage in Homespace. Replace `yourbusiness@gmail.com` with `you@yourbusiness.com` and send, receive, and reply without leaving the dashboard.

<Note>
  Business email is included on paid plans that have a connected domain. You need at least one verified domain on the [Domains](/tools/domains) page before you can provision an inbox.
</Note>

## Open the Email page

In the dashboard sidebar, click **Email**. The page shows your current inbox status, the address(es) you've provisioned, and a setup wizard if no inbox exists yet.

## Provision your first inbox

<Steps>
  <Step title="Pick a domain">
    The setup wizard lists every domain connected to your account. Choose the one you want to send from. If your domain isn't listed, head to [Domains](/tools/domains) to connect it first.
  </Step>

  <Step title="Choose your address">
    Type the local part of the address (for example, `hello`, `support`, or `your-name`). Homespace combines it with your domain to form the full email — `hello@yourbusiness.com`.
  </Step>

  <Step title="Verify domain records">
    Homespace publishes the MX, SPF, and DKIM records required for delivery. If your domain is registered through Homespace, this happens automatically. For external domains, copy the records into your registrar's DNS settings and click **Verify**.
  </Step>

  <Step title="Send your first email">
    Once verification succeeds, your inbox is live. Click **Compose** to send a test message — replies land directly in the Homespace inbox.
  </Step>
</Steps>

<Tip>
  Sending a test email to a personal address is the fastest way to confirm DKIM and SPF are aligned. Check the email's headers for `dkim=pass` and `spf=pass`.
</Tip>

## Manage your inbox

The Email page surfaces your inbox in three views:

* **Inbox** — All incoming messages, ordered by most recent.
* **Sent** — Outbound messages from your Homespace email address.
* **Drafts** — Messages saved but not yet sent.

Use the **⋯** menu on any message to reply, forward, archive, or mark as unread. Replies you send from Homespace appear in your customer's inbox as coming from your business address — not from `noreply@homespace.co`.

## Status badges

Each provisioned address shows one of the following states:

| Status      | What it means                                                                                                |
| ----------- | ------------------------------------------------------------------------------------------------------------ |
| **Active**  | DNS verified, inbox is sending and receiving.                                                                |
| **Pending** | DNS records are still propagating. Wait 10–30 minutes and re-verify.                                         |
| **Failed**  | One or more DNS records didn't validate. Re-check the values shown on the Email page against your registrar. |

## Add additional addresses

You can run multiple addresses (for example, `hello@`, `billing@`, `support@`) on the same domain.

<Steps>
  <Step title="Open the Email page">
    Click **Email** in the sidebar.
  </Step>

  <Step title="Add address">
    Click **Add address**, enter the new local part, and select the domain.
  </Step>

  <Step title="Save">
    The new address inherits the domain's existing DNS verification — no extra DNS changes are required.
  </Step>
</Steps>

## Troubleshooting

<AccordionGroup>
  <Accordion title="My emails are landing in spam">
    Wait 24 hours after first activation — sender reputation is still warming up. Make sure SPF and DKIM both show **Verified** on the Email page, and that you haven't added a conflicting MX record at your registrar.
  </Accordion>

  <Accordion title="Can I import my existing inbox?">
    Importing from Gmail, Outlook, or another provider isn't currently supported. You can forward mail from your old inbox to your new Homespace address while you transition.
  </Accordion>

  <Accordion title="Can multiple team members access the same inbox?">
    Yes. Every team member with access to the workspace can read and reply from a provisioned address. Manage who can access the workspace from [Team](/tools/team).
  </Accordion>
</AccordionGroup>