> ## Documentation Index
> Fetch the complete documentation index at: https://help.homespace.co/llms.txt
> Use this file to discover all available pages before exploring further.
# Invoice customers and get paid the same day
> Invoices draft automatically on job completion, customers pay by card, ACH, or Apple Pay, and deposits hit your account the same business day.
Invoicing in Homespace is designed around one idea: the moment a job is done, the money should start moving. Invoices draft automatically from the signed estimate and any parts used on-site. Customers pay from their phone with no login required. Deposits arrive the same business day — not in three days. And if an invoice goes overdue, smart reminders recover 87% of them without a phone call from you.
## How to access
Navigate to **Dashboard > Invoicing** from the sidebar to see all invoices, their status, and any overdue amounts. The Invoicing page lists both one-time invoices and recurring service payments together, sorted by date, so you can see every transaction in one feed.
Recurring service charges appear as **payment receipts** rather than full invoices. They show the customer name, the recurring plan, the billing period, and the amount collected. To see only invoices, filter by type at the top of the list.
## How invoices are created
### Auto-draft on job completion
When a technician marks a job complete in the Field app, Homespace immediately drafts an invoice. The draft pulls from:
* The **signed estimate** the customer approved before work started
* Any **parts added or swapped on-site** via barcode scan during the job
* The **customer's signature** from job sign-off, attached as a PDF
You can review the draft before sending, or configure invoices to auto-send the moment the job closes.
### Sending an invoice manually
Find the draft invoice in the invoices list, or open a specific job and click "View invoice."
Confirm the parts and labor match what was done. Add any additional charges or adjustments.
Click **Send invoice**. The customer receives an SMS with a link to their mobile-friendly invoice. No app, no login required.
### Configuring auto-send on job completion
Go to **Settings > Invoicing > Auto-send on complete** and toggle the setting on. From that point forward, invoices send the moment a tech marks the job done — no manual step required.
Auto-send works best for standard jobs with fixed scope. For large or complex jobs where line items may need review, leave auto-send off and keep a draft queue.
## How customers pay
Customers receive an SMS link to a mobile-first invoice page. No app download, no account creation. The page shows the line items, the attached signed estimate, and three payment options:
Visa, Mastercard, Amex. Tap to pay instantly.
Bank transfer at 0.8%, capped at \$5. Best for large invoices.
One-tap wallet payment. Same rate as card.
### Same-day deposits
Payments collected through Homespace settle to your bank account the **same business day** — not the standard 3-day Stripe payout cycle. This applies to card, ACH, and wallet payments.
### Optional tip prompt
You can enable a tip prompt per trade under **Settings > Invoicing > Tips**. When enabled, the customer sees a tip suggestion before completing payment. The prompt is off by default.
### Buy now, pay later for large tickets
For jobs over a configurable threshold, customers can choose to finance through Affirm. The full invoice amount reaches your account immediately — Affirm collects from the customer over time. Enable this under **Settings > Invoicing > Financing**.
## Smart payment reminders
Homespace automatically sends follow-up reminders for unpaid invoices on a fixed schedule:
| Days overdue | Action |
| ------------ | ----------------------------------------- |
| 1 day | SMS reminder sent to customer |
| 7 days | Second SMS reminder |
| 14 days | Third reminder with a direct payment link |
| 30 days | Final reminder |
87% of overdue invoices clear without a phone call when the reminder sequence is active. Enable it under **Settings > Invoicing > Auto-reminders**.
## QuickBooks two-way sync
Homespace syncs with QuickBooks Online automatically. Every customer record, invoice, deposit, processing fee, and refund maps to your existing chart of accounts. There is no manual import or CSV export step.
Go to **Settings > Integrations > QuickBooks** and click **Connect**. Sign in with your QuickBooks Online credentials and authorize access.
Homespace auto-suggests account mappings based on your QuickBooks chart. Review and confirm, or adjust any line item to a different account.
From this point on, all new invoices, payments, deposits, and fees sync to QuickBooks in real time. Month-end reconciliation takes minutes.
## Dispute protection
Every invoice includes an automatic chargeback defense package assembled from:
* The **signed estimate** showing agreed scope and price
* **Job photos** captured during the work (geo-stamped and timestamped)
* The **customer's digital signature** on the completed invoice
If a customer disputes a charge, Homespace submits this package to the card network automatically — no manual work required from you.
Dispute protection is only as strong as the documentation collected during the job. Make sure your techs capture all required photos and obtain the customer's signature before marking a job complete.
## Processing rates
| Payment method | Rate | Cap / notes |
| -------------------------- | ------------- | ----------------------- |
| Card, in-app | 2.6% + \$0.10 | — |
| Card, manually keyed | 3.3% + \$0.20 | — |
| ACH | 0.8% | \$5 max per transaction |
| Apple Pay / Google Pay | 2.6% + \$0.10 | Same as card |
| Subscription auto-charge | 2.4% + \$0.10 | 20 bps off recurring |
| Refunds, disputes, payouts | Free | No hidden fees |
Encourage customers to pay via ACH for invoices over $200. The savings at $500 vs. card are roughly \$8 per transaction — and you collect the full invoice amount on the same timeline.